Conversational AI
Customers and employees are your organization’s most valuable asset. They require opportunities to voice their thoughts and feelings on the things that matter to them in their own words. They need to know the organization cares about these opinions and are willing to take steps to continuously improve.
Conversational AI
- Customized brand avatar chats with your stakeholders about the things that matter in their own words.
- Smart conversation allows for dialogue to flow in the direction the customer or employee wants.
- 3X more engaged than with a traditional ‘engagement’ survey.
- Helps customers and employees feel connected and heard in today’s digital environment.
- Open-ended feedback is automatically converted into HR & Customer dimensions and insights.
- Net Promoter Score (eNPS) is calculated to understand engagement at every life stage.
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